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FAQ

In this area you’ll find lots of useful information to help make your shopping experience a pleasurable one. The FAQ section on the left contains answers to the most commonly asked questions that you might have before you buy. The 'How To Use' section contains all the information you'll need to help you ensure that you are weil equipped in knowledge of MumyAtHome’s range of products, including usage of items and descriptions of materials.

If you need help please contact us, and one of our friendly customer service operators will be glad to assist.
 
HANDLING TIME
 
Local mail and courier service
With one of the fastest turn-around times for online purchases, we dispatch all orders within 2 working days (delivery time takes extra time depending on where you live). For urgent local orders, choose the courier service delivery option and your order will arrive within the same day (for order before 8 am).
 
Worldwide Shipping
We send orders worldwide and we do get quotations from several shipping company to strive for the lowest shipping charges with an efficiently speedy turn-around time of 7 working days. Most of our customers receive their orders very promptly, with the average delivery time for ordersbeing only 1 - 3 weeks.